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What Universal Credit is
Universal Credit is a payment to help with your living costs. Itâs paid monthly – or twice a month for some people in Scotland.
You may be able to get it if youâre on a low income, out of work or you cannot work.
This guide is also available in Welsh (Cymraeg).
If you live in Northern Ireland, go to Universal Credit in Northern Ireland.
If you already get other benefits
Universal Credit is replacing the following benefits:
- Child Tax Credit
- Housing Benefit
- Income Support
- income-based Jobseekerâs Allowance (JSA)
- income-related Employment and Support Allowance (ESA)
- Working Tax Credit
If you currently get any of these benefits, you do not need to do anything unless:
- you have a change of circumstances you need to report
- the Department for Work and Pensions (DWP) contacts you about moving to Universal Credit
If you get tax credits, they will stop when you or your partner applies for Universal Credit. Check how tax credits and Universal Credit affect each other.
Severe disability premium
You cannot claim Universal Credit if you either:
- get the severe disability premium, or are entitled to it
- got or were entitled to the severe disability premium in the last month, and youâre still eligible for it
If you have a change of circumstances that affects the severe disability premium or your other benefits, report it and youâll be told what to do next.
Eligibility
You may be able to get Universal Credit if:
- youâre on a low income or out of work
- youâre 18 or over (there are some exceptions if youâre 16 to 17)
- youâre under State Pension age (or your partner is)
- you and your partner have ÂŁ16,000 or less in savings between you
- you live in the UK
The number of children you have does not affect your eligibility for Universal Credit, but it may affect how much you get.
Use a benefits calculator to check what benefits you could get if youâre not eligible for Universal Credit.
If you live with your partner
Your partnerâs income and savings will be taken into account, even if they are not eligible for Universal Credit.
If youâre 18 or over and in training or studying full-time
You can make a new Universal Credit claim if any of the following apply:
- you live with your partner and theyâre eligible for Universal Credit
- youâre responsible for a child, either as a single person or as a couple
- youâre disabled and entitled to Disability Living Allowance (DLA) or Personal Independence Payment (PIP) and have limited capability for work
- youâre in further education, are 21 or under and do not have parental support, for example youâre estranged from your parents and youâre not under local authority care
If youâre 16 or 17
You can make a new Universal Credit claim if any of the following apply:
- you have limited capability for work or you have medical evidence and are waiting for a Work Capability Assessment
- youâre caring for a severely disabled person
- youâre responsible for a child
- youâre in a couple with responsibility for at least one child and your partner is eligible for Universal Credit
- youâre pregnant and itâs 11 weeks or less before your expected week of childbirth
- youâve had a child in the last 15 weeks
- you do not have parental support, for example youâre estranged from your parents and youâre not under local authority care
If youâre studying full-time
You can also make a claim if youâre in full-time further education and any of the following apply:
- you do not have parental support
- you have limited capacity for work and youâre entitled to Personal Independence Payment (PIP)
- youâre responsible for a child
- youâre in a couple with responsibility for a child and your partner is eligible for Universal Credit
If youâre in a couple and one of you is State Pension age
You and your partner can claim Universal Credit as a couple if one of you is under State Pension age and eligible for Universal Credit.
When you both reach State Pension age your Universal Credit claim will stop.
You may be able to apply for Pension Credit or other benefits as a couple when your Universal Credit stops. Ask your Jobcentre Plus work coach what else you could be eligible for.
What you’ll get
Your Universal Credit payment is made up of a standard allowance and any extra amounts that apply to you, for example if you:
- have children
- have a disability or health condition which prevents you from working
- need help paying your rent
Use a benefits calculator to see how much you could get.
How much Universal Credit you get will depend on your earnings.
Your circumstances are assessed every month. Changes in your circumstances can affect how much youâre paid for the whole assessment period – not just from the date you report them.
The benefit cap may limit the total amount of benefit you receive.
Standard allowance
Your circumstances | Monthly standard allowance |
---|---|
Single and under 25 | ÂŁ342.72 |
Single and 25 or over | ÂŁ409.89 |
In a couple and youâre both under 25 | ÂŁ488.59 (for you both) |
In a couple and either of you are 25 or over | ÂŁ594.04 (for you both) |
Extra amounts
You may get more money on top of your standard allowance if youâre eligible.
If you have children
If you have 1 or 2 children, youâll get an extra amount for each child.
If you have 3 or more children, youâll get an extra amount for at least 2 children. You can only get an extra amount for more children if any of the following are true:
- your children were born before 6 April 2017
- you were already claiming for 3 or more children before 6 April 2017
- other exceptions apply
Youâll get an extra amount for any disabled or severely disabled child – no matter how many children you have or when they were born.
How much youâll get | Extra monthly amount |
---|---|
For your first child | ÂŁ281.25 (born before 6 April 2017) ÂŁ235.83 (born on or after 6 April 2017) |
For your second child and any other eligible children | ÂŁ235.83 per child |
If you have a disabled or severely disabled child | ÂŁ128.25 or ÂŁ400.29 |
If you need help with childcare costs | up to 85% of your costs (up to £646.35 for one child and £1,108.04 for 2 or more children) |
You might get the extra amount if you start caring for another child, depending on when they were born and how many children you have.
If you have a disability or health condition
How much youâll get | Extra monthly amount |
---|---|
If you have limited capability for work and work-related activity | £341.92 |
If you have limited capability for work and you started your health-related Universal Credit or Employment and Support Allowance (ESA) claim before 3 April 2017 | ÂŁ128.25 |
If you care for a severely disabled person
How much youâll get | Extra monthly amount |
---|---|
If you provide care for at least 35 hours a week for a severely disabled person who receives a disability-related benefit | ÂŁ162.92 |
This is on top of any extra amount you get if you have a disabled child.
Housing costs
You could get money to help pay your housing costs. How much you get depends on your age and circumstances.
The payment can cover rent and some service charges.
If youâre a homeowner, you might be able to get a loan to help with interest payments on your mortgage or other loans youâve taken out for your home.
Other support you could get
If you receive Universal Credit you may also be able to get other financial support depending on your circumstances.
Contact Universal Credit
You can contact Universal Credit:
- through your online account
- by calling the Universal Credit helpline
Universal Credit helpline
Telephone: 0800 328 5644
Textphone: 0800 328 1344
Relay UKÂ (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
Video relay service for British Sign Language (BSL) users – check you can use this service
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm
Find out about call charges
If your query is about claiming ânew styleâ benefits with Universal Credit
You could get ânew styleâ Employment and Support Allowance (ESA) or ânew styleâ Jobseekerâs Allowance (JSA) at the same time or instead of Universal Credit.
Apply for ânew styleâ ESA
You can apply for ânew styleâ ESA online or contact the Universal Credit helpline.
Universal Credit helpline
Telephone: 0800 328 5644 (choose option 2, then option 3)
Textphone: 0800 328 1344 (choose option 2, then option 3)
Relay UKÂ (if you cannot hear or speak on the phone): 18001 then 0800 328 5644
Video relay service for British Sign Language (BSL) users – check you can use this service
Welsh language telephone: 0800 328 1744
Monday to Friday, 8am to 6pm
Find out about call charges
Apply for ânew styleâ JSA
You can apply for ânew styleâ JSA online or contact the Jobcentre Plus helpline.
Jobcentre Plus
Telephone: 0800 055 6688
Textphone: 0800 023 4888
Relay UKÂ (if you cannot hear or speak on the phone): 18001 then 0800 055 6688
Video relay service for British Sign Language (BSL) users – check you can use the service
Welsh language: 0800 012 1888
Monday to Friday, 8am to 6pm
Find out about call charges
If you have a query about an existing claim for ânew styleâ ESA or JSA
Contact the Jobcentre Plus helpline.
Jobcentre Plus
Telephone: 0800 169 0310
Textphone: 0800 169 0314
Relay UKÂ (if you cannot hear or speak on the phone): 18001 then 0800 169 0310
Video relay service for British Sign Language (BSL) users – check you can use this service
Welsh language: 0800 328 1744
Monday to Friday, 8am to 6pm
Find out about call charges